We schedule weekly conference calls to discuss any errors detected during the previous week and we offer suggestions to help with examiner performance.
A database is provided to all clients which all audited claims are listed with the errors detected. The database is capable to generate reports by examiner, group, location and supervisor. Other reports are available by request.
Our clients have stated that with our internal audits their outside audits have improved due to us addressing the errors on a daily basis.
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